Convergys Corporation appointed Hanumant Talwar as Vice-President and Head of India Operations for Convergys’ Customer Management Business.
Talwar will be responsible for overseeing the operations of Convergys Corporation’s eight contact centres and approximately 10,000 customer management employees in India.
Talwar wil be reporting to Sukant Srivastava, Managing Director and Country Manager.
Prior to joining Convergys, Talwar, who has 21 years of multi-industry work experience, had held leadership positions with GE Capital International Services, ExlService.com, and American Express. He had also worked with International Data Management Ltd, DCM Data Products, and Eureka Forbes Ltd.